Privacy Policy

Introduction

Welcome to ASTRA! We’re thrilled to have you here. By using our website, you’re agreeing to our Privacy Policy, which is here to make sure everything runs smoothly for both you and us. Please take a moment to read this Privacy Policy, as it explains how we collect, use, share, and protect your personal information when you use our website.

ASTRA respects your privacy and is committed to protecting your personal information. You can browse our website without telling us who you are. We collect personal information only when voluntarily submitted—during account registration, purchases, newsletter subscriptions, or via cookies and analytics tools.

Information We Collect

- Personal Information: Name, address, phone number, email, and billing/shipping info.
- Financial Information: Collected and stored securely by third-party payment providers.
- Technical Data: IP address, browser type, device details, access times, and usage patterns.
- Cookies: Used to personalize your experience, analyze traffic, and deliver targeted ads.

How We Use Your Information

- To process transactions and deliver orders.
- To improve our products and user experience.
- To send service updates, marketing emails, or promotional offers (if you consent).
- To ensure website security and detect fraud.

User Communications

If you email or contact us, we may retain your communications to respond to your inquiries or improve service quality.

Cookie Policy

We use the following types of cookies:
- Essential Cookies: Required for core functionality such as checkout and account access.
- Performance Cookies: Help us understand website usage and improve performance.
- Functionality Cookies: Remember your settings and preferences.
- Marketing Cookies: Track user behavior for targeted advertising and retargeting through platforms like Google Ads and Meta.

You can opt out of non-essential cookies anytime via your browser settings or through cookie consent tools where applicable.

Sharing of Information

We do not sell or rent your personal information. We may share it with:
- Payment processors and shipping companies to fulfill your order.
- IT providers who assist us in managing our systems.
- Legal authorities, if required by law.
- In case of a business sale, merger, or acquisition, your data may be transferred accordingly, and we will post a notice of any such change.

Internal Use

We use your data to improve our content, marketing, and services. Aggregated (non-personal) data may be used for analytics or business insights.

Storage and Security

Your information is stored securely on encrypted systems and is accessible only by authorized personnel. We use SSL and advanced security practices, but no system is 100% secure, and we cannot guarantee absolute safety.

Transfer of Information

We may transfer personal data outside your country of residence. In such cases, we ensure a comparable level of protection in accordance with data protection laws.